@font-face{font-family:ScorecardSans;src:local('Trebuchet MS');font-display:swap}
:root{--ink:#172d3a;--muted:#64747a;--paper:#f5f3ed;--panel:#fffefa;--line:#deded3;--teal:#16776f;--teal-soft:#e3efea;--orange:#c57546;--orange-soft:#f5e8dc;--stone:#b5b9af;--navy:#233d4c;--radius:5px;--shadow:0 3px 12px #22372e06}
*{box-sizing:border-box}body{margin:0;background:var(--paper);color:var(--ink);font:14px/1.5 ScorecardSans,'Trebuchet MS',sans-serif}button,input,select{font:inherit}button,a,input,select{ -webkit-tap-highlight-color:transparent}button{cursor:pointer}button:disabled{cursor:wait;opacity:.55}button:focus-visible,input:focus-visible,select:focus-visible,summary:focus-visible,a:focus-visible{outline:3px solid #218f8790;outline-offset:3px}a{color:inherit}button{border:0}input,select{color:var(--ink);background:var(--panel);border:1px solid #c9cec7;border-radius:3px;min-height:43px;padding:9px 12px;max-width:100%}select{padding-right:25px}input[type=date]{font-variant-numeric:tabular-nums;min-width:142px}h1,h2,h3,h4,p{margin:0}h1,h2{font-family:Georgia,'Times New Roman',serif;font-weight:400;letter-spacing:-1px}h1{font-size:36px;line-height:1.15}h2{font-size:30px;line-height:1.2}h3{font-size:18px;font-weight:600;letter-spacing:-.3px}h4{font-size:14px;margin:18px 0 6px}small{font-size:11px}.masthead{height:84px;padding:0 4.5%;background:var(--navy);color:#fffdf4;display:flex;align-items:center;justify-content:space-between;border-bottom:4px solid #d4bc86}.brand{display:flex;align-items:center;gap:14px;text-decoration:none;font-weight:600;font-size:12px;letter-spacing:1.8px}.brand small{display:block;font-size:9px;letter-spacing:2px;color:#c3d0d0;margin-top:3px}.brand-mark{font-family:Georgia,serif;font-size:42px;line-height:1;font-weight:400;letter-spacing:-4px}.brand-mark span{color:#dab87c}.masthead-right{display:flex;align-items:center;gap:24px}.read-only{font-size:11px;color:#d9e3de}.status-dot{display:inline-block;width:6px;height:6px;background:#84bcac;border-radius:50%;margin-right:7px}.text-button{padding:8px 0;background:none;color:inherit;font-size:12px;border-bottom:1px solid #9caeae}.masthead form{margin:0}main{max-width:1500px;margin:auto;padding:35px 4.5% 20px}.intro{display:flex;align-items:flex-end;justify-content:space-between;gap:25px;margin-bottom:26px}.eyebrow{font-size:10px;letter-spacing:1.6px;font-weight:600;color:var(--muted);margin-bottom:8px}.intro p{margin-top:10px;color:var(--muted);font-size:13px}.freshness{text-align:right;color:var(--teal);font-size:11px;white-space:nowrap;padding-bottom:2px}.freshness span{display:block;color:var(--muted);font-size:10px;margin-top:4px}.filters{background:#eaece4;border:1px solid var(--line);border-radius:var(--radius);padding:20px;display:grid;grid-template-columns:minmax(220px,1.7fr) minmax(150px,.85fr) auto auto;gap:18px;align-items:start;box-shadow:var(--shadow)}label{font-size:11px;letter-spacing:.15px;font-weight:600;display:flex;flex-direction:column;gap:7px}label input,label select{font-weight:400;letter-spacing:0}#hotel{width:100%}.field-hint{font-size:10px;font-weight:400;color:var(--muted);letter-spacing:0;margin-top:-1px}.date-fields{display:flex;gap:10px}.primary{display:flex;justify-content:center;align-items:center;gap:16px;color:#fff;background:var(--teal);border:1px solid var(--teal);border-radius:3px;min-height:43px;font-size:12px;font-weight:600;padding:10px 17px;white-space:nowrap;transition:background .15s}.primary:hover{background:#105e58}.filters>.primary{margin-top:23px}.quick-ranges{display:flex;flex-wrap:wrap;align-items:center;gap:8px;grid-column:1/-1;padding-top:12px;border-top:1px solid #d0d5ca}.quick-ranges>span{font-size:9px;letter-spacing:1.5px;color:var(--muted);margin-right:8px}.range-button{font-size:11px;background:transparent;padding:5px 9px;border-radius:3px;color:var(--muted)}.range-button.active{background:var(--panel);box-shadow:0 1px 3px #172d3a12;color:var(--ink)}.range-button:hover{color:var(--teal)}.loading{padding:65px;text-align:center;color:var(--muted);border:1px dashed var(--line);margin-top:25px;animation:breath 1.5s infinite alternate}.error-panel{margin-top:18px;padding:18px;border:1px solid #e1a587;background:#fff0e5;border-radius:var(--radius);color:#854022}.report-title{display:flex;justify-content:space-between;align-items:flex-end;margin:29px 0 21px;gap:16px}.period-label{font-size:12px;color:var(--muted)}.kpis{display:grid;grid-template-columns:repeat(5,minmax(0,1fr));gap:12px}.kpi{background:var(--panel);border:1px solid var(--line);border-top:3px solid var(--ink);border-radius:3px;padding:18px 16px;box-shadow:var(--shadow);animation:reveal .35s ease both}.kpi.positive{border-top-color:var(--teal)}.kpi.declined{border-top-color:var(--orange)}.kpi.unanswered{border-top-color:var(--stone)}.kpi-label{font-size:11px;font-weight:600;color:var(--muted);min-height:18px}.kpi-value{font-size:34px;line-height:1.2;font-weight:600;font-variant-numeric:tabular-nums;letter-spacing:-1px;margin-top:14px}.kpi-value small{font-size:15px;letter-spacing:0;font-weight:400;color:var(--muted);margin-left:7px}.kpi-note{font-size:10px;color:var(--muted);margin-top:9px;line-height:1.5}.insight{margin:20px 0 23px;display:flex;align-items:center;gap:20px;padding:15px 18px;border-left:3px solid #c6ac74;background:#edeadd}.insight-label{font-size:9px;font-weight:600;letter-spacing:1.5px;white-space:nowrap;color:#756538}.insight p{font-size:12px;line-height:1.7}.chart-grid{display:grid;grid-template-columns:minmax(0,1.85fr) minmax(270px,1fr);gap:20px}.panel{background:var(--panel);border:1px solid var(--line);border-radius:var(--radius);box-shadow:var(--shadow);overflow:hidden}.panel-header{padding:21px 22px 12px;display:flex;justify-content:space-between;align-items:center;gap:16px}.panel-header .eyebrow{margin-bottom:5px}.chart-note{font-size:10px;color:var(--muted);text-align:right}.legend{display:flex;flex-wrap:wrap;gap:17px;padding:0 22px;font-size:10px;color:var(--muted)}.legend span{display:inline-flex;gap:6px;align-items:center}.swatch{display:inline-block;width:8px;height:8px;border-radius:1px;flex-shrink:0}.swatch.positive{background:var(--teal)}.swatch.declined{background:var(--orange)}.swatch.unanswered{background:var(--stone)}.chart{width:100%;min-width:0}.chart svg{display:block;width:100%;overflow:visible}.panel-footnote{color:var(--muted);font-size:10px;padding:0 22px 18px;line-height:1.5}.mix-legend{padding:0 24px 20px;display:grid;gap:9px}.mix-row{display:flex;align-items:center;font-size:11px;gap:8px}.mix-row strong{margin-left:auto;font-variant-numeric:tabular-nums}.mix-row>span:last-child{color:var(--muted);width:44px;text-align:right}.detail-grid{display:grid;grid-template-columns:1.2fr 1fr;gap:20px;margin-top:20px}.secondary-metrics{display:grid;grid-template-columns:1fr 1fr;padding:2px 22px 22px;gap:0 24px}.secondary-metric{padding:17px 0 13px;border-bottom:1px solid #e7e7df}.secondary-metric:nth-last-child(-n+2){border-bottom:0}.secondary-metric strong{font-size:25px;font-weight:500;font-variant-numeric:tabular-nums;letter-spacing:-.5px}.secondary-metric strong small{font-size:11px;color:var(--muted);margin-left:3px;font-weight:400}.secondary-metric p{font-size:11px;margin-top:4px}.secondary-metric span{display:block;font-size:9px;color:var(--muted);margin-top:4px;line-height:1.5}.lead-panel{margin-top:20px}.table-controls{display:flex;gap:8px}.table-controls input{width:220px;min-height:36px;font-size:11px}.table-controls select{min-height:36px;font-size:11px}.table-wrap{overflow-x:auto}table{width:100%;border-collapse:collapse;text-align:left;font-size:11px}th{color:var(--muted);font-size:9px;font-weight:600;text-transform:uppercase;letter-spacing:.7px;padding:12px 18px;background:#f6f6ef;border-top:1px solid var(--line);border-bottom:1px solid var(--line);white-space:nowrap}td{padding:12px 18px;border-bottom:1px solid #eeeee7;vertical-align:middle}td:first-child{width:37%;min-width:230px}td small{display:block;color:var(--muted);font-size:9px;margin-top:4px}tbody tr:hover{background:#f6f8f2}td:nth-child(2){white-space:nowrap}.outcome{display:inline-flex;gap:6px;align-items:center;white-space:nowrap}.outcome.positive{color:var(--teal)}.outcome.declined{color:#a56239}.outcome.unanswered{color:#777e72}.booking-yes{color:var(--teal);font-weight:600}.empty-table{text-align:center;color:var(--muted);padding:28px}.pagination{display:flex;justify-content:space-between;align-items:center;padding:12px 20px;font-size:10px;color:var(--muted)}.pagination button{border:1px solid var(--line);background:var(--panel);padding:6px 10px;color:var(--ink);border-radius:3px;font-size:10px;margin-left:5px}.pagination button:disabled{cursor:default;opacity:.4}.definitions{margin-top:20px;border:1px solid var(--line);border-radius:var(--radius);padding:0 22px}.definitions summary{padding:16px 0;font-size:12px;cursor:pointer;font-weight:600}.definition-grid{display:grid;grid-template-columns:1fr 1fr;gap:35px;padding-bottom:18px}.definition-grid p{font-size:11px;line-height:1.8;color:var(--muted)}.definition-grid h4:first-child{margin-top:0}.quality-note{font-size:11px;line-height:1.8;padding:14px 0 18px;border-top:1px solid var(--line);color:#7d563b}.footer{display:flex;justify-content:space-between;gap:20px;font-size:9px;color:var(--muted);padding:30px 0 12px;letter-spacing:.7px}.footer-slash{color:#b3b8ad;padding:0 7px}.tooltip{position:fixed;z-index:20;background:#18323ff5;color:#fffefa;border-radius:4px;box-shadow:0 5px 24px #12253630;padding:11px 14px;font-size:11px;pointer-events:none;max-width:250px}.tooltip strong{display:block;margin-bottom:4px}.tooltip span{display:block;color:#e0e8e3;line-height:1.8}.chart-empty{padding:50px 20px;text-align:center;color:var(--muted);font-size:12px}.sr-only{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip:rect(0,0,0,0);white-space:nowrap;border:0}[hidden]{display:none!important}.login-body{min-height:100vh;display:grid;place-items:center;background:radial-gradient(ellipse at 85% 20%,#dbe7df 0,transparent 50%),var(--paper);padding:24px}.login-card{width:440px;max-width:100%;background:var(--panel);padding:42px;border:1px solid var(--line);border-top:4px solid var(--teal);box-shadow:0 20px 65px #1733240c}.login-card h1{font-size:35px;margin:16px 0}.login-card>p{color:var(--muted);font-size:13px}.login-card form{display:grid;gap:18px;margin:27px 0}.login-card small{color:var(--muted);font-size:10px}.login-error{margin-top:16px;color:#974b27!important}.login-card .primary{margin-top:5px}.svg-axis text{fill:var(--muted);font-family:ScorecardSans,'Trebuchet MS',sans-serif;font-size:10px}.svg-axis .domain{display:none}.svg-axis line{stroke:#deded3}.grid-lines line{stroke:#e8e8df;stroke-dasharray:2 4}.grid-lines .domain{display:none}
@keyframes reveal{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}@keyframes breath{from{opacity:.5}to{opacity:1}}
@media(min-width:1500px){main{padding-left:50px;padding-right:50px}}
@media(max-width:1100px){.filters{grid-template-columns:minmax(220px,1.5fr) 1fr}.filters>.primary{margin-top:23px;align-self:start}.date-fields{justify-content:stretch}.date-fields label{flex:1}.intro{align-items:flex-start}.freshness{padding-top:6px}.kpi{padding:16px 12px}.kpi-value{font-size:30px}.kpi-label{min-height:30px}.chart-grid{grid-template-columns:minmax(0,1.5fr) minmax(240px,1fr)}.panel-header{padding:18px 17px 12px}.table-controls input{width:180px}.detail-grid{grid-template-columns:1fr 1fr}.chart-note{max-width:100px}}
@media(max-width:760px){.masthead{height:72px;padding:0 20px}.masthead-right{gap:14px}.read-only{display:none}.brand{font-size:10px;letter-spacing:1.4px}.brand small{font-size:8px}.brand-mark{font-size:36px}main{padding:25px 18px 12px}.intro{display:block}h1{font-size:30px}.intro p{font-size:12px;max-width:330px}.freshness{text-align:left;font-size:10px;margin-top:15px}.freshness span{display:inline;margin-left:8px}.filters{grid-template-columns:1fr;gap:14px;padding:16px}.filters>.primary{margin-top:0;width:100%}.quick-ranges{gap:4px}.quick-ranges>span{width:100%;margin-bottom:4px}.date-fields input{width:100%;min-width:0}.hotel-field{min-width:0}.report-title{align-items:flex-start;flex-direction:column;gap:8px}h2{font-size:27px}.kpis{grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.kpi:first-child{grid-column:1/-1;display:grid;grid-template-columns:1fr auto;column-gap:12px;align-items:center}.kpi:first-child .kpi-value{margin-top:0;grid-row:1/3;grid-column:2}.kpi:first-child .kpi-label{min-height:0}.kpi:first-child .kpi-note{margin-top:4px}.kpi-label{min-height:0}.kpi-value{font-size:31px;margin-top:8px}.kpi-note{font-size:9px}.insight{display:block;padding:13px 15px}.insight p{margin-top:6px;font-size:11px}.chart-grid,.detail-grid{grid-template-columns:1fr;gap:16px}.detail-grid{margin-top:16px}.chart-note{max-width:none}.legend{font-size:9px;gap:12px;padding:0 17px}.panel-footnote{padding:0 17px 16px}.mix-panel{display:grid;grid-template-columns:1fr 1fr}.mix-panel .panel-header{grid-column:1/-1}.mix-panel #mix{align-self:center}.mix-legend{padding:10px 17px 20px 0;align-self:center}.mix-row{font-size:10px;gap:5px;flex-wrap:wrap}.mix-row strong{font-size:12px}.mix-row>span:last-child{width:34px}.lead-panel>.panel-header{display:block}.table-controls{margin-top:15px}.table-controls input{width:55%;min-width:0}.table-controls select{width:45%;min-width:0;padding-left:8px}th,td{padding-left:14px;padding-right:14px}.definition-grid{grid-template-columns:1fr;gap:18px}.footer{font-size:8px;flex-direction:column;gap:5px;padding-top:22px}.login-card{padding:30px}.loading{padding:40px 20px}.secondary-metrics{padding-left:17px;padding-right:17px}.secondary-metric strong{font-size:24px}.period-label{font-size:11px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{animation:none!important;transition:none!important;scroll-behavior:auto!important}}
@media(min-width:761px){.filters{grid-template-columns:minmax(220px,1.7fr) minmax(150px,1fr) minmax(180px,1fr)}.filters>.date-fields{grid-column:1/3}.filters>.primary{grid-column:3}.filters>.quick-ranges{grid-column:1/-1}}
.analysis-section{margin:28px 0}.analysis-section>.panel-header{padding-left:0}.analysis-intro{color:var(--muted);font-size:12px;max-width:1000px;margin:0 0 14px}.analysis-details{padding:16px 0;margin-top:14px}.analysis-details>summary{cursor:pointer;padding:0 20px;color:var(--teal);font-weight:600;font-size:12px}.analysis-details>.table-wrap{margin-top:16px}.analysis-section .panel{min-width:0}.analysis-section table{min-width:830px}.analysis-section table td:first-child{min-width:170px}.analysis-section .table-wrap{max-height:410px;overflow:auto}.analysis-link{background:none;color:var(--teal);padding:0;text-align:left;text-decoration:underline;text-underline-offset:3px;cursor:pointer}.analysis-legend{padding:0 20px 20px;display:grid;gap:9px}.analysis-legend>div{display:flex;gap:9px;align-items:center;font-size:11px}.analysis-legend i{width:9px;height:9px;flex-shrink:0}.analysis-legend strong{margin-left:auto;white-space:nowrap}.analysis-section svg [role=button]{cursor:pointer}.analysis-section svg [role=button]:focus{outline:2px solid var(--teal);outline-offset:2px}#analysis-quality{margin-top:16px}#drill-context{scroll-margin-top:20px}#segment-manager-table{max-height:500px}
.fit-section{margin-top:28px}.fit-section>.panel-header{padding-left:0}.fit-controls{display:flex;gap:18px;flex-wrap:wrap}.fit-controls label{min-width:220px;flex:1}.fit-controls select{width:100%}.fit-rate-panel{margin-top:20px}.fit-section #fit-medians table{min-width:540px}.fit-section #fit-medians td{min-width:100px}.fit-section #fit-medians small{display:block;color:var(--muted);margin-top:4px}
[hidden]{display:none!important}.page-nav{display:flex;gap:4px;flex-wrap:wrap;border-bottom:1px solid var(--line);margin:24px 0 18px;padding-bottom:8px}.page-nav a{padding:11px 18px;text-decoration:none;border-radius:3px;font-weight:600;font-size:13px;color:var(--muted);border:1px solid transparent}.page-nav a:hover{background:#eaece4;color:var(--ink)}.page-nav a[aria-current=page]{background:var(--navy);color:#fffefa;border-color:var(--navy)}.overview-followthrough{margin-top:20px}.overview-followthrough .secondary-metrics{display:grid;grid-template-columns:repeat(3,minmax(0,1fr))}[data-page]{margin-top:22px}#page-heading:focus{outline:none}@media(max-width:760px){.page-nav{display:grid;grid-template-columns:1fr 1fr;gap:6px}.page-nav a{font-size:12px;padding:10px;text-align:center}.overview-followthrough .secondary-metrics{grid-template-columns:repeat(2,minmax(0,1fr))}}